Honoring Your Privacy Rights

We recognize the significance of safeguarding the privacy and personal information of all visitors to our website. This policy, along with our terms of use and any other referenced documents, outlines how we process any personal data collected from you or provided by you. Please carefully review the following to understand our perspectives and practices concerning your personal data and how we handle it. By visiting our website, you consent to the collection, use, and transfer of your information according to this policy.

1. INFORMATION GATHERING AND USE

The personal information collected and held about you includes but is not limited to:
  • your name, address, email address, age, gender, tax file number, citizenship, contact information;
  • payment details, such as your credit card details;
  • details of service or product undertaken with us;
  • other information provided voluntarily by you, for example in response to surveys or competitions.
Policy detail How do we collect your personal information? We collect personal information about you in a number of ways, including:
  • directly from you, for example when you:
  • Order our service or product;
  • provide information to us in person or by phone, email, in an application form;
  • submit information through our websites; and
from third parties, such as:
  • Organisation's commercial partners;
  • other government departments and agencies;
  • social media sites such when you contact or otherwise engage with Organisation through these social media sites; and
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

2. How Your Information is Employed

The information you provide to us will be used to (i) set up your account (if applicable); (ii) if you elect to receive information from us, provide you with such information; (iii) improve the Online Platforms; (iv) respond to your inquiries; and/or (v) fulfill any other purpose for which you provided it. We will not use the information you provide for any purposes other than as described in this privacy statement or explained to you at the point at which the information was collected.

3. Interactions with External Platforms

We provide targeted ads without sharing your personal information with advertisers. Your interaction with these ads allows advertisers to assume you fit the targeting criteria.

4. Securing Personal Data

Proactive Online Security Measures We actively secure confidential information collected online through advanced tools designed to prevent unauthorized access, viruses, phishing, and hacking attempts. Our security processes are continuously evaluated and improved to address new threats, ensuring the highest level of protection for your information.

5. Your Data Management Rights

In relation to your Data, you have the following rights:
  • Access: You have the right to request copies of the information we hold about you at any time, or that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Correction: You have the right to have your Data rectified if it is inaccurate or incomplete.
  • Erasure: You have the right to request that we delete or remove your Data from our systems.
  • Restriction: You have the right to “block” us from using your Data or limit the way in which we can use it.
  • Data Portability: You have the right to request that we move, copy or transfer your Data.
  • Objection: You have the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail.